Shipping policy

Your purchase will be dispatched from our business in rural New South Wales within 5 working days of receiving your payment (unless your item/s are currently on pre-sale, in which case the shipping dates will vary and be outlined in the product description). We use Australia Post to ship our products and you should receive tracking details to your email address directly from them once your package has been posted. If you have purchased a play kit, you will receive instructions via email about how to access the online support videos through Thrive Cart